INFORMATION QUESTIONS

FREQUENTLY ASKED QUESTIONS

What are psdfake.com PSD files used for?

Our files are high-quality, fully layered PSD templates designed for graphic designers, filmmakers, photographers, marketers, and creative professionals. They are perfect for mockups, movie props, presentations, portfolios, advertisements, and design simulations.

Are these files real documents or official IDs?

No. All files are artistic mockups and prop templates only. They are not real, official, or functional documents and should never be used to impersonate, deceive, or commit fraud.

Can I use these for commercial projects or client work?

Yes. You can use them in client projects, films, ads, presentations, and commercial creative work as long as it follows our permitted use policy.

Do the files include smart objects and are they fully editable?

Yes. All PSD files are fully layered with smart objects where applicable, making customization easy and fast in Adobe Photoshop.

What is your refund policy?

Due to the digital nature of the products, refunds are generally not provided after download. However, if you experience a technical issue (corrupted file or download problem), contact us within 7 days and we will resolve it quickly — replacement or refund where appropriate.

How fast will I receive the files after purchase?

Files are available for instant download after successful payment. In rare cases, delivery is within a few hours via email or your account.

Do you offer support after purchase?

Yes, but support varies by product. Regular PSD files require basic Photoshop knowledge and come with limited support. Our premium Verified Identity Kit packages include full guidance, detailed instructions, and dedicated support for maximum success.

Are the templates high resolution and print-ready?

Yes. All templates are created in high resolution and are suitable for both digital and print use.

What payment methods do you accept?

We accept major credit/debit cards, PayPal, and cryptocurrencies for your convenience and security.

Are these files suitable for KYC / verification purposes?

Yes, our files can be used for identity verification simulations and KYC-related mockups. However, success is not guaranteed with single empty files, as each platform has its own detection system. For higher success rate and more complete verification kits, we recommend purchasing our Verified Identity Kit packages.

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